Shipping & Returns

Shipping
Orders ship within the United States. All shipping delivery times are estimates and within business days (M-F). It's not guaranteed. Holidays, weekends, and severe weather will extend the timeframe of delivery.

Please note: We do not ship to P.O. Box address

Returns
We’re a small business doing everything we can to ensure your ass has a satisfying experience—if your products have a defect or there is problem with the order, please reach out to our team at hello@thatasset.com for assistance. We accept returns within 30 days of purchase.

If you’ve had a negative reaction to Hole Serum, you may be eligible for a refund. Hole Serum contains a potent blend of plant extracts and clean ingredients designed for sensitive skin with the help of a dermatologist, but no skincare product is compatible for all people. Just email us at hello@thatasset.com, and we will get to the bottom of it.

Please note:

(1) As we are a small business, we are unable to provide postage for return orders.

(2) The original shipping charges will not be refunded.

(3) Refunds may take up to two weeks to be credited to your original form of payment.

For Hole Serum we offer refunds if you’ve had a reaction—Hole Serum contains a potent blend of plant-extracts and clean ingredients designed for sensitive skin with the help of a dermatologist, but no skincare product is compatible for all people. Just email us at hello@thatasset.com and we will help your ass out!

If you have a defect or problem with your order, we are always here to help, please email us at hello@thatasset.com.